It’s the end of the day, and just as you’re about to shut your laptop, an email pops up.
“Hey, did we already pay this invoice? I think I saw this charge last week.”
You pause. You check your system—no record. You dig through emails—maybe? You ask the team—no one is sure. Another 30 minutes disappear while you scramble to confirm if you’ve just double-paid a supplier.
If this sounds familiar, you’re not alone. Many businesses in the promotional products industry face supplier invoice reconciliation headaches every day.