A screenprinting & embroidery company could only accept orders using manual procedures, leading to uncontrolled order management. They now had a large customer who wanted to pass orders digitally while monitoring them. The decorator also needed to improve their purchasing process.
The decorator could only accept orders by phone or email, resulting in manual order entry into ShopWorks, which was time-consuming, prone to mistakes, and overburdened the staff. Purchase orders were created in response to sales orders, and invoices was manually reconciled. Furthermore, all order status and shipping tracking information were provided only when customers requested it via form or email.
We integrated the PromoStandards endpoints of our customers and their customers so that sales orders could be automatically collected into an order portal and inserted into an ERP system. Customers can now track the status of their orders and shipping information using PromoStandards APIs or the order portal. The decorator was also able to create, monitor and configure purchase orders using the Purchase Order Portal module. Furthermore, our newest app, “Reconcile Purchase Orders” enabled them to reconcile suppliers’ invoices with purchase orders with little efforts.
*Utilized PromoStandards Endpoints:
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