Gain control over your order management

How a Decorator was able to automate their order management successfully?

Case Study

Overview

A screenprinting & embroidery company could only accept orders using manual procedures, leading to uncontrolled order management. They now had a large customer who wanted to pass orders digitally while monitoring them. The decorator also needed to improve their purchasing process.

Business Challenge

The decorator could only accept orders by phone or email, resulting in manual order entry into ShopWorks, which was time-consuming, prone to mistakes, and overburdened the staff. Purchase orders were created in response to sales orders, and invoices was manually reconciled. Furthermore, all order status and shipping tracking information were provided only when customers requested it via form or email.

The Solution

We integrated the PromoStandards endpoints of our customers and their customers so that sales orders could be automatically collected into an order portal and inserted into an ERP system. Customers can now track the status of their orders and shipping information using PromoStandards APIs or the order portal. The decorator was also able to create, monitor and configure purchase orders using the Purchase Order Portal module. Furthermore, our newest app, “Reconcile Purchase Orders” enabled them to reconcile suppliers’ invoices with purchase orders with little efforts.

*Utilized PromoStandards Endpoints:

- Purchase Order
- Order Status
- Advanced Shipment Notification
- Product Data

Product Pricing & Configuration
Media Content
Inventory
Invoice

The Result

Workflow automation

Ability to do business with bigger customers

Integrated and simplified business operations

Automatically reconciled invoices

Decreased labor and time costs

Improved Purchase Order Processing

Real-time order status and tracking info for customer

Gain control over your order management

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What Our Clients Say

Neil Friedman

Pro Towels

Our company is automating the order entry process and integrating with Distributors. This will save time, and money and increase sales. As we are very new to this automation, we hope to see an ROI in the near future.

Erik Brook

Total Apparel

We worked with Web Services Pros to integrate PromoStandards API into our business. I was impressed with the solution and model that the Web Services Pros team presented. It worked well for my business and was different than other developers and agencies presented. The advantage is that WSP is on call to resolve any issues and is available to enhance the solution when ready. The team is smart, sharp, and creative, and have enjoyed working with them all.

Carl McDowell

Picturesque Graphics

Web Services Pro's manner, inparticular when liaisoning with our important client, is exceptional!

Ted Grier

Data Business Solutions

Robert is a top-notch expert at both forward and reverses software interface projects. we have collaborated many times over the years.

Nadine Lohrey

Harco Incentives

Robert is a person with great skills and deep experience in business solutions. He is a detail-oriented, ambitious individual, with a knowledge that is vast and thorough. He is an organized and customer-service-oriented perfectionist, has no problem working hard when necessary. Whenever I had a problem, there has never been a time he has left me without a solution. Besides being a joy to work with, Robert is a take-charge person who is able to present creative solutions to complex problems and communicate the benefits to the company. He is a reliable individual and I will always hold him in the highest esteem.

Stephen Trabalka

Vcom IMC

I have worked with Web Services Pros on some very complicated integration projects. Integrations for eCommerce Websites and ERP systems. We have integrated large and well-known eCommerce sites with various Sage ERP solutions. Integrating Order and fulfillment data, inventory sync, and other pertinent data to run a successful, hands-off, in-cloud ERP system integration. Along the way, as with any disparate system, Robert has successfully resolved the most complex challenges. Getting it right the first time. A solid dependable, robust solution builder. Robert and his team have expert knowledge of eCommerce sites, Sage MAS500/X3/Cloud ERP, and exceptional business and development skills. He is always there when I call and always willing to help.

Ted Pidcock

Chillybears

We had a need to connect Magento to ShopWorks and Web Service Pros delivered a great solution for our company.

John Donnelley

tfg Loyalty

Robert is amazing. Very smart, honest, and hard-working. I was directly involved with our project from start to finish. I look forward to working with Web Services Pros again in the future.